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Office of Accessibility Services Policies

    • The OAS protects the confidentiality of student's disability-related records according to the guidelines of the Family Educational Rights and Privacy Act (FERPA). These records are maintained in the OAS, separate from students' academic records.
    • Eligible students who wish to utilize accommodations must request accommodations each semester. This process is discussed during the intake meeting with the Director of Accessibility Services.
    • Faculty and staff reserve the right to refuse academic accommodations to any student who has not had an official Faculty Accommodations Notification processed through the OAS.
    • Once a Faculty Accommodations Notification has been sent to a faculty/staff member, Federal law enjoins the faculty/staff member to provide accommodations requested within the specified time-frame.
    • Disability services offered by the OAS must by Federal law be initiated by the student in a timely manner and do not apply retroactively. The OAS is not responsible for negative academic repercussions that may arise from a student's failure to use his/her academic accommodations over the course of a semester, nor that may arise from a student's mismanagement of the time necessary to coordinate accommodations (e.g., failure to submit test proctoring form to OAS within specified time-frame or failure to notify the OAS of issues related to coordinating accommodations with a faculty member).
    • Eligible student interested in utilizing alternative testing accommodations must complete and return the OAS Test Proctoring form at least three (3) business days before the date by which the instructor indicates the test it to be taken. This ensures that the test proctor and instructor have sufficient notice for the OAS to coordinate the exam. Failure to return the form according to this time-frame may mean that the OAS will be unable to provide proctoring services for that test. A more comprehensive list of rules and policies applicable to test proctoring may be found on reverse of the OAS Test Proctoring form itself.
    • Students interested in requesting accommodations for online consortium classes should contact the Director of Accessibility Services, who will then coordinate services with the provider school. As the process for coordinating services can sometimes be lengthy, it is advised that the student make this request no later than two weeks prior to the term start.

Dispute Reolution Procedures

Disputes Regarding Eligibility for Disability-Related Services

The following procedure has been established in the event a student wishes to appeal a decision made by the Director of Accessibility Services regarding eligibility for services or eligibility for a specific accommodation:

  1. Request an appointment to meet with the Director of Accessibility Services who has reviewed the documentation and made the original determination.
  2. If the concern cannot be resolved during this appointment, the student may request for the Director of Accessibility Services to call a special meeting of the ADA Committee in which the student can discuss his/her concern. The Committee will discuss the issue and then give a recommendation.
  3. If the student is still dissatisfied after this meeting, he/she may request an appointment to meet with the Dean of Academic Services, whose decision and action are final.

Disputes Regarding Faculty/Staff Delivery of Disability-Related Services

The following procedure has been established in the event a student wishes to file a complaint because he/she feels that a faculty or staff member who has received the Faculty Accommodations Notification is unfairly denying the student the accommodation:

  1. A student must contact the Director of Accessibility Services by email within two (2) calendar weeks of the incident to begin an investigation.
  2. Upon receipt of this email, the Director of Accessibility Services will contact the instructor in question within seven (7) days and request a written description of the incident.
  3. The Director of Accessibility Services will then discuss the issue with both the student and the instructor with the intent of resolving the issue as soon as possible.
  4. If the student and/or instructor are dissatisfied with the result, the Director of Accessibility Services will contact the chairperson of the division in which the instructor teaches with the intent of resolving the issue.
  5. If the issue is again not resolved, the Director of Accessibility Services will call a special meeting of the ADA Committee, at which the Committee will discuss the issue with input from both the student and the instructor and then give a final recommendation on the issue to the Dean of Academic Services, whose decision and action are final.