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Password Reset

Passwords are integral to your campus life and work at Walsh University.  Most of our systems utilize Single Sign On (SSO) which allows the user to use the same username and password across systems. This also requires frequent password changes and a strong password to keep your academic and personal information secure.

When, admitted as a student, or first hired you will receive a username and a default password. You MUST set up your self service password and change your password BEFORE doing anything else. Instructions are below;

Password Requirements

  • Password length - minimum of eight (8) characters, which includes three (3) of the four (4) following characteristics.
    • At least one upper case alphabetic character (A-Z).
    • At least one lower case alphabetic character (a-z).
    • At least one numeric character (0-9).
    • At least one punctuation or symbol character (@, $, #, etc.)
  • You CAN NOT REUSE your last 12 passwords
  • New password CAN NOT INCLUDE your first name, last name or username
  • Passwords that are based on common dictionary words such as Password, Football, Baseball, ABC123, etc. are not permitted.
  • Passwords will EXPIRE every 90 days

Changing your Password from the default:

  • Go to https://passwordreset.walsh.edu
  • Log in with your Walsh username (no @walsh.edu) and the default password you received
  • Choose walsh.edu in the domain dropdown and enter the picture letters/numbers  NOTE: use the blue arrow to change the picture until you can read it
  • Click Login
  • Enter the default password as your OLD PASSWORD.
  • Enter your new password following the requirements above
  • Enter the new password again
  • Click Save

Registering for the Self Service Password Reset:

  • Click Enrollment on the top left of the screen
  • Choose a security question from the dropdown
  • Enter something you will remember that is 5 characters or more and is case-sensitive
  • Repeat the above 2 more times for the next 2 questions.
  • For the 4th questions enter your own question and answer. The answer must be 5 characters or more and is case-sensitive.
  • Click Save
  • NOTE what your questions are and answers, you will use these to unlock or reset your own password.

Resetting your password: 

If you have registered with your security questions:

  • Enter your username (no @walsh.edu) and choose the walsh.edu domain
  • Click Next
  • Answer your security questions
  • Click Next
  • Enter a new password (remember the guidelines above)
  • Click Save

Click here for a video tutorial on how to reset your password.

Unlocking your Account:

 

  • Enter your username (no @walsh.edu)
  • Choose the domain walsh.edu
  • Click Next
  • Answer your security questions
  • Click Next
  • It is Unlocked! Proceed to login to a service