Walsh University has put together this resource page to help ensure your success for the remainder of the semester. Bookmark this page and refer to it often for quick contact information for all of your questions, and guidance for all things online including best practices, technical support and more.

Walsh Resources

IT Help Desk Information

The Help Desk is open Monday through Friday 8am-8pm. However, the office is closed for walk-in’s. Please call or email for assistance.
Call: 330-244-4357 (leave a message if no answer, please don’t keep calling.) After Office Hours, we can help with passwords and accounts at 330-244-4357. Email: helpdesk@walsh.edu
ZOOM: As Needed. If you require assistance, please call or email and we can work with you through ZOOM.
Faculty Office Hours (May 11-15). Offered by Digital Campus and Information Technology. Assistance with online courses and tools. Monday – Thursday 9-10am. Check for an email from Jennifer Loudiana for Zoom information.

Below are resource pages anyone can use. They are geared towards Teaching and Learning, but if you are interested please review our resources:

Faculty Resources

 Student Resources


Getting Help from the Walsh U Library

If you are off-campus or socially distancing yourself, we offer a variety of ways you can receive assistance from us for any question(s) regarding research, citations, or more.

  • Chat – Our chat service allows Cav Nation to chat live with a Walsh U librarian. Get to chat from the library homepage and then scroll down to the box that is labeled, “Chat with a Librarian!” Chat is available:
Monday-Thursday Friday Saturday Sunday
7:45 am-9:00 pm 7:45 am-5:00 pm Closed Closed
  • Zoom conferencing – You can meet “face-to-face” with a librarian using Zoom. Zoom is similar to Skype or FaceTime with the added benefit of each person being able to share their screen. With Zoom there is no need to download anything, a librarian will send a link to start the consultation. Send an email to your Personal Librarian to request a zoom meeting.
  • Email – Email your Personal Librarian or directly email the library at library@walsh.edu. We can answer questions, send step-by-step instructions with screen-captures, and more.
  • Resources 24/7 - 24 hours a day, 7 days a week, the Walsh U Library delivers access to articles through our many databases and discover layer Search-a-Lot, digital newspapers, and eBooks. When you’re not sure where to go, how to start your research, or what to do next, contact me, your Personal Librarian.

Tutoring Support

  • The Academic Support Center is prepared to assist you with tutoring support, including online tutoring and writing assistance. Please contact Meredith Soduk at msoduk@walsh.edu for any academic support needs including accommodations related to a disability or temporary medical condition.

The Career Center is Available Virtually

  • Office hours Monday-Friday from 11:00am-2:00pm through Zoom. Career Center staff will be available to answer any questions regarding resumes, internships, jobs, or interviews. Click here to visit us virtually.
  • Schedule a one on one appointment on Handshake. Appointments include: Resume & Cover Letter Coaching (for jobs or grad school), Job or Internship Search, General Career Coaching, Practice Interview

Global Learning

Campus Ministry

  • Each Wednesday at 9 p.m., Campus Ministry Director Ben Walther will host a ZOOM gathering open to all students. Format will include welcome, checking in, Lectio Divina with upcoming Sunday Gospel reading, night prayer, formation, etc.

Technology Support

Internet Access at Home - If you need internet and are within the areas served by Spectrum and Comcast, click the links below. 

Spectrum

 Comcast

Adobe Creative Cloud - Click here to download Adobe Creative Cloud at home for free until May 31.

How to Use ECN - Click here for information on how to use ECN and the technical requirements.

How to Use Zoom - Click here for instructions on how to record a Zoom video presentation.

How to Use YouTube - Click here for instructions on how to use Youtube for speech assignments.

Best Practices

As we transition to remote coursework, the following offer guidance and strategies to ensure a successful online learning experience.

WALSH Tips

Mental Health Tips for Staying Home

Pivot to Online: A Student Guide

Tips for Those Who Are New to Being an Online Learner

Questions? Campus Resource Email Guide

The following reference list was compiled to answer any questions you may have from different areas at the University.

Academic Support Services – Meredith Soduk at msoduk@walsh.edu

Billing or Financial Aid - finaid@walsh.edu or studentservicecenter@walsh.edu

Bookstore - Elizabeth Harrington at eharrington@walsh.edu

Campus Ministry – Ben Walther at bwalther@walsh.edu

Campus Police – Ron Perdue at rperdue@walsg.edu

Career Center – Aurora Alexander at aalexander@walsh.edu

Counseling Services – Francie Morrow at fmorrow@walsh.edu.  Limited services will continue by phone and e-mail during the period of online instruction. 

Degree Completion – degreecompletion@walsh.edu

ECN – helpdesk@walsh.edu

Human Resources:  Kristin Hannon at khannon@walsh.edu or Dee Stubbs at dstubbs@walsh.edu

IT Help Desk – helpdesk@walsh.edu or Jennifer Loudiana at jloudiana@walsh.edu

Library – LuAnn Boris at lboris@walsh.edu

Remote Learning Instruction – Mary Beth Messner at mmessner@walsh.edu

Residence Life – Bianca Hicks at bhicks@walsh.edu

Student Affairs – Bryan Badar at bbadar@walsh.edu

Transcripts - registrar@walsh.edu and transcripts@walsh.edu

LOCAL MEDICAL RESOURCES: 

If you are in need of medical attention, we advise you to contact your Primary Care Doctor, utilize Teledoc medicine, and inquire with the Ohio Department of Health for questions. 

AultmanNOW | 2203 E. Maple St. North Canton, Ohio | 330-363-8680

Aultman Hospital Emergency | 2600 6th St. SW Canton, Ohio | 330-363-6203